Local Grady-White Dealership Receives Award

FOR IMMEDIATE RELEASE:  August 23, 2010

FOR FURTHER INFORMATION CONTACT: Gwen Edwards, gedwards@gradywhite.com,

Grady-White Boats, P. O. Box 1527, Greenville, NC  27835;   TEL 252-752-2111

Grady-White Boats Recognizes Success of Norfolk Marine with Prestigious Admiral’s Circle and Service Excellence Awards for Model Year 2010

                        GREENVILLE, NC:  Norfolk Marine of Norfolk, VA, has been awarded membership in the Grady-White Boats Admiral’s Circle and a Service Excellence Award for the model year 2010 in recognition of excellence in sales and customer service. Jason Murphy received the awards on behalf of the dealership during the Grady-White dealer conference held August 15-17 in New Bern, NC. Grady-White CEO Eddie Smith and President Kris Carroll made the presentation.

                        Admiral’s Circle membership is reserved for those top dealerships in the Grady-White network that have achieved at least $1 million in retail sales for the model year, plus also have earned Grady-White’s Service Excellence award with customer satisfaction index scores of at least 9.25 on a 10-point scale as rated in actual customer surveys. These dealerships also must be Marine Industry Certified by the National Marine Manufacturers Association (NMMA), and sponsor a Grady-White owners’ club. This is the eighth year that Norfolk Marine has earned the honor.

                        “Norfolk Marine recognizes the importance of strong customer relationships and real long term value,” said Joey Weller, Grady-White’s vice president of sales and marketing. “It is no small accomplishment to have achieved these performance levels in a difficult economy. The superior product knowledge, customer skills and service excellence of Norfolk Marine, plus Grady-White’s heritage of quality, reliability, safety, and performance, deliver the ultimate boating experience enjoyed uniquely by Grady-White customers.”

                        Established in 1959, Grady-White manufactures 25 models of high quality center console, dual console, express and walkaround cuddy cabin sportfishing and coastal family boats, from 18 to 36 feet. Grady-White boats are built by craftsmanship through customer input and a longstanding and sincere focus on customer satisfaction.